Privacy Policy

Introduction:

This policy outlines how COMPANY SNABEL AL-ALAMIA COMMERCIAL, operating under the trademark “Sheel,” handles user data. By engaging with any of Sheel’s online products or services, users consent to the terms outlined in this policy and any future updates or revisions.

Why do we collect user data?

We collect user data to improve our services, provide personalized offers, and enhance the overall user experience. However, we prioritize the protection of sensitive personal information and do not collect data that could directly identify users, such as names or personal pictures.

What do we collect about our users?

We collect personal data when users interact with our products and services, participate in polls, or use cookies. This data may include demographic information, geographic location, contact details, and device information. We use this data for marketing, advertising, and service improvement purposes.

Our cookies policy:

We use cookies to analyze user interactions with our online platforms and improve user experience. However, these cookies do not contain personal information that could identify users. Users have the option to disable cookies through their device settings.

How do we store customer personal data?

We take reasonable measures to protect customer data from misuse, loss, or unauthorized access. Users are responsible for maintaining the security of their passwords and access credentials. While we endeavor to ensure data security, we do not guarantee the security of data transmission or storage by third parties.

How do we use the data we collect?

We use collected data to provide services, personalize offers, and for advertising purposes. Users agree to the use of their data for these purposes. We may share data with authorized third parties for service delivery or marketing purposes.

Rights to view data:

Users have the right to request access to their personal data and request modifications or deletions. Requests will be processed within a reasonable timeframe, and users may be required to provide proof of identity.

Authority to Amend the Usage Policy:

We reserve the right to amend this policy, with notification provided to users via available contact information.

Affiliated and sister online platforms:

This policy applies to affiliated and sister online platforms unless stated otherwise. Users should review the privacy policies of these platforms.

Contact us:

For inquiries or requests regarding personal data, users can contact us at info@sheel.sa